Legal

Privacy Policy

Last updated: August 29, 2026

Jad Digital ("Jad", "we", "us") is a software house based in Nasr City, Cairo, Egypt. This policy explains what personal data we collect through jad-nx.tech, why we collect it, and the choices you have. By using our website you agree to the practices described here.

1. Data we collect

We only collect what we need to respond to you and improve the website:

  • Contact & consultation forms — your name, email, phone number, company, and the message you send us.
  • AI assistant (chat widget) — the messages you type in the chat. Conversations are processed to generate replies and are kept in your own browser session only; closing the tab clears them.
  • Client portal — if you are a contracted client, we store your account details, project files, invoices, and related records needed to deliver your project.
  • Analytics & usage — pages visited, approximate location (country/city), device and browser type, and referral source, collected via first-party analytics, Google Tag Manager, and the Meta (Facebook) Pixel.

2. How we use your data

We use this data to reply to your inquiries, prepare proposals and consultations, deliver and support client projects, send service emails (such as invoices, contracts, and project updates), measure our marketing, and keep the website secure. We do not sell your personal data to anyone.

3. Third-party services

We rely on a small set of trusted providers to run the website:

  • Supabase — secure database and file storage for form submissions and client-portal data.
  • Google (Tag Manager / Analytics) and Meta Pixel — anonymous-level marketing and traffic measurement; these set cookies in your browser.
  • Google Gemini API — powers the AI chat assistant; chat messages are sent to Google to generate a reply.
  • Resend — delivers our transactional emails (welcome, invoices, contracts, notifications).

4. Cookies

We use cookies and similar technologies for essential site functions (such as keeping clients signed in to the portal), remembering your language and theme preferences, and for the analytics/marketing tools listed above. You can block or delete cookies from your browser settings; essential portal cookies are required for the portal to work.

5. Security & retention

All traffic is encrypted over HTTPS, access to stored data is restricted, and sensitive credentials held for client projects are stored encrypted (AES-256). We keep personal data only as long as needed for the purposes above or as required by law, then delete or anonymize it.

6. Your rights

You may request a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it (unless we must keep it for legal or contractual reasons). To exercise any of these rights, contact us using the details below and we will respond within a reasonable time.

7. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top reflects the latest version, and significant changes will be announced on this page.

Contact us

Questions about privacy? Email us at hello@jad-nx.tech or call +20 103 932 0830 — Jad Digital, Nasr City, Cairo, Egypt.

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